A publication of the Association of College and Research Libraries
A division of the American Library Association
Editorial Offices: 575 Main Street, Suite 300, Middletown, CT 06457-3445
Phone: (860) 347-6933
Fax: (860) 704-0465

FOR INTERNAL USE ONLY

Please do not link to this page.

March 2017 Vol. 54 No. 7

Humans live in a world of complex gadgets and sophisticated technology, which all help foster communication. It is not uncommon to read about a grand scale accident or disaster that is caused by human error. Inadequate, careless, or unclear communication between individuals who serve as leaders is one source of human error that has the potential to cause a major catastrophe. Boiarsky (English, Purdue Univ. Calumet) presents a well-researched work that is based on numerous case studies. The text illustrates and warns against the types of miscommunication and lack of proper communication that have resulted in several environmental and technological catastrophes. The work references an abundant number of documents, and various modes of communication are analyzed from a wide array of organizations (governmental, institutional, and private) that are relevant to the issue. This book is highly recommended to those individuals who are responsible for and/or are part of complex teams that allow industrial and technological systems to function well.

--V. V. Raman, Rochester Institute of Technology

Summing Up: Highly recommended. Professionals and practitioners.