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University Press of Colorado
The following review appeared in the March 2017 issue of CHOICE. The review is for your internal use only. Please review our Permission and Reprints Guidelines or email email@example.com.
Science & Technology
Humans live in a world of complex gadgets and sophisticated technology, which all help foster communication. It is not uncommon to read about a grand scale accident or disaster that is caused by human error. Inadequate, careless, or unclear communication between individuals who serve as leaders is one source of human error that has the potential to cause a major catastrophe. Boiarsky (English, Purdue Univ. Calumet) presents a well-researched work that is based on numerous case studies. The text illustrates and warns against the types of miscommunication and lack of proper communication that have resulted in several environmental and technological catastrophes. The work references an abundant number of documents, and various modes of communication are analyzed from a wide array of organizations (governmental, institutional, and private) that are relevant to the issue. This book is highly recommended to those individuals who are responsible for and/or are part of complex teams that allow industrial and technological systems to function well.--V. V. Raman, Rochester Institute of Technology